MgoShort User Service Agreement

• This Agreement is a legally binding contract between you and NTZ MCN SL, applicable to all actions on the Platform.
• The Platform may contain links to third-party content, offered only for convenience; this does not imply our endorsement, and we are not responsible for such content or services.
• By clicking “Accept” or “Consent”, or by registering, signing in, or using the service, you are deemed to have read, understood, and accepted this Agreement and the Privacy Policy. If you do not agree, you must stop using the service immediately.

2.1 Age restriction

Users in the EU must be at least 16 years old; those in Brazil, Mexico, Colombia, Bolivia, Peru, and Argentina, at least 18. Minors require the written consent of their legal guardian. The guardian may contact customer service to cancel the minor's account and request a refund of unauthorized expenses (in Peru, within 30 days following the purchase).

2.2 Account registration

You may register with a phone number or a third-party account (Google, Apple ID, Facebook), providing truthful, accurate, and complete information, and updating it when it changes. If your region requires a real name, you must provide compliant identification.

2.3 Account security

You are responsible for the security of your account and password; you must not disclose it or allow its use by third parties. The actions carried out with your account are considered your own. In the event of anomalous access or hacking, notify us immediately and change your password.

2.4 Disposition of accounts

We may suspend or terminate your account and access, without liability for breach, in the event of: violation of this Agreement; false or expired registration information; inactivity of more than 12 consecutive months; or legal or regulatory requirements. After termination, we will delete or anonymize your information in accordance with local regulations.

2.5 Account cancellation

You may request cancellation in “Settings – Account cancellation”. Afterwards: you will not be able to sign in again with that account; you will waive the associated rights without being able to recover content, information, or data (unless otherwise provided by law); the account will not be recoverable; and no liability incurred during its use will be exempted.

2.6 Third-party services

The use of the service may involve third parties (network operators, payment providers). Your use must comply with the third party's policies, terms, and fees.

3.1 Scope of the service

It includes free viewing of short series, unlocking of paid content, recharge of virtual currency, saving, comments, “likes”, sharing, personalized recommendations, and the display of advertisements. We may add, adjust, or terminate functions according to the development of the business, notifying it by means of pop-up windows or announcements in the app.

3.2 Usage license

We grant you a personal, non-commercial, non-exclusive, non-transferable, and non-sublicensable license to access and use the service. You must not use it for unauthorized commercial purposes (commercial promotion, data collection, batch crawling, etc.).

3.3 Prohibited behaviors

• Carrying out reverse engineering, disassembling, or decrypting the app, or attempting to obtain its source code or modify its functions.
• Disseminating or uploading illegal material, material that infringes rights, or material containing violence, pornography, hate speech, or discriminatory content.
• Using automated scripts, bots, or crawlers to access or interfere with the service.
• Interfering with the normal operation of the app or infringing the rights of other users.
• Blocking, omitting, or altering the advertisements (unless you have activated the paid function to remove them).
• Any other act that infringes the applicable laws or this Agreement.

4.1 Payment channels

The main payment platforms of each region are supported (Mercado Pago, purchases on Google Play and the App Store, credit card, PSE in Colombia, etc.). When choosing a channel, you must comply with its terms and regulations.

4.2 Virtual currency

The virtual currency (coins, diamonds, etc.) serves only to unlock paid content or value-added services, has no legal tender, and is not redeemable for money. After the recharge there are no refunds, except for mandatory legal provisions or the impossibility of providing the service due to our fault (in Argentina, full refund within 30 days; in Peru, return of the equivalent in legal tender). Price adjustments will be notified 7 days in advance.

4.3 Paid content

The price, the viewing permissions, and the validity are indicated on the purchase page. The purchase grants a personal, non-transferable, and non-shareable viewing permission. If, due to copyright problems, you cannot watch the purchased content, we will offer a replacement of equal value or compensation in virtual currency.

4.4 Subscription services

Before you subscribe, we will inform you about the period, the automatic renewal terms (including the right of cancellation), and the payment. You may cancel the automatic renewal in “Subscription management” at any time; after cancellation, subsequent cycles are not charged, but if you request cancellation on the same day of billing, you must pay for the current period.

5.1 Display of advertisements

To keep the service free, the app may display advertisements (splash screen, in the information feed, in-video interstitials, etc.). All advertising content must comply with the regulations of each region and must not contain false or misleading information.

5.2 Consent and closing of advertisements

• We do not send advertisements by default. On first use, you will be informed by means of a pop-up window about the types of advertisements (including personalized ones) and the database used; they will only be sent after pressing “Accept”.
• You may autonomously close some advertisements in “Settings – Notification management – Ad delivery”; afterwards, only basic, non-targeted advertisements will be displayed. In Peru you may request the permanent closure of certain types of advertisements (except those inserted in video).
• Interfering with the display of advertisements by means of blockers or scripts is prohibited; its violation may suspend the permissions of the service.

5.3 Liability for advertisements

Advertisements are provided by third parties, who are responsible for their veracity and legality. Transactions with the advertiser do not involve us, and we assume no liability. If an advertisement infringes your rights, you may report it through the app function.

6.1 Intellectual property of the platform

All intellectual property rights of the app's content (videos, texts, icons, interface design, logos, etc.) belong to us or to our licensors, protected by the applicable laws. Without our written consent or that of the licensor, you may not copy, distribute, adapt, sell, or commercially use such content.

6.2 Intellectual property of user content

The rights of the content you post (comments, danmu) belong to you, but you grant us a global, free, non-exclusive, and sublicensable right of use to use it in the operation and promotion of the service. You warrant that such content is legal and does not infringe the rights of third parties; should disputes arise, you will assume liability.

6.3 Cross-border transfer and rights

If a cross-border transfer of your information were necessary, we will notify you in advance (recipient, purpose, security measures, country/region) and obtain your separate consent, after completing a PIA. You may exercise your rights of access, rectification, and erasure in “Settings – Privacy Center” or through customer service, with a response within the local deadlines (1 month in the EU; 45 days in Colombia, Peru, and Bolivia; 30 days in Argentina).

7.1 “As is” service

We strive for stable operation, but we do not guarantee that the service is free of failures or errors, nor the absolute accuracy of the content. We will not be liable for interruptions due to network fluctuations, equipment failures, maintenance, or force majeure.

7.2 Limitation of liability (by region)

• EU (GDPR): the maximum limit of compensation shall be the greater of the amount paid in the last 6 months and 100 euros; it does not apply to personal injury due to willful misconduct/gross negligence nor to the disclosure of sensitive data.
• Brazil (LGPD): the greater of the amount paid in 6 months and the equivalent in reais of 100 euros; it does not apply to damage to health/safety nor to fraudulent acts.
• Mexico (LFPDPPP): the greater of the amount paid in 6 months and the equivalent in Mexican pesos of 100 euros; without limit if, due to our fault, there is a leak with direct patrimonial loss.
• Colombia: the greater of the amount paid in 6 months and the equivalent in Colombian pesos of 100 euros; in the event of a leak, the actual losses are compensated, without limit for personal injury.
• Bolivia (Consumer Protection Law): the greater of the amount paid in 6 months and the equivalent in bolivianos of 100 euros; losses due to willful misconduct or gross negligence have no limit.
• Peru: the greater of the amount paid in 6 months and the equivalent in soles of 100 euros; it does not apply to losses due to advertising fraud or due to minors' consumption.
• Argentina: limiting compensation for personal injury and leaks is prohibited; the limit for patrimonial damage shall be the greater of the amount paid in 6 months and the equivalent in Argentine pesos of 100 euros, with the actual loss being compensated if it exceeds it.

7.3 Third-party liability

The service may include third-party links or services, operated independently and under their exclusive responsibility. When using them, you will be redirected to their interface; their policies and terms are their own. You assume the risks of their use. Except for intentional concealment or gross negligence on our part, we are not liable for the content, legality, or security of third-party services.

7.4 Risks of use and security

MgoShort does not guarantee uninterrupted availability nor the absence of errors, viruses, or other intrusions. You decide and assume the risk of using the Platform and of downloading or obtaining materials through it, being responsible for any resulting patrimonial or data loss.

8.1 Changes to the Agreement

We may modify this Agreement in accordance with legal or business updates. We will notify it by means of a pop-up window and the registered email. You may object through customer service within 15 days afterwards (10 in Argentina, 20 in Bolivia). If you do not object and continue using the service, it is deemed acceptance.

8.2 Delivery of notifications

Notifications may be delivered by means of pop-up windows, announcements, internal messages, telephone, or registered email. Once sent, they are deemed delivered.

9.1 Applicable law

This Agreement is governed by the laws of your region and is interpreted in accordance with them; in the absence of provisions, internationally recognized contractual commercial principles may apply.

9.2 Dispute resolution

• EU: arbitration in Paris according to the rules of the International Chamber of Commerce (ICC).
• Brazil, Mexico, Colombia, and Peru: arbitration in São Paulo according to the rules of the ICC.
• Bolivia and Argentina: arbitration in Buenos Aires according to the rules of the Buenos Aires Arbitration Committee (CABA).
• When your region permits, you may also sue before the competent court of the place of registration of the company. The award or judgment shall be final and binding.

9.3 Language efficacy

This Agreement is offered in Chinese and Spanish. The Spanish version is published in the app and takes effect together with the Chinese one. In the event of inconsistencies due to a translation delay, the Chinese version shall prevail. The versions have the same legal effect when they coincide; in the event of ambiguities or conflicts, the Chinese version shall be the final and binding one.

If you have questions, complaints, or suggestions about this Agreement, you may contact us:

• Customer service email: servicio@ntzmon.com
• Customer service phone: please refer to the latest announcement in “Settings – About us” within the app.
• Company address: Calle Esparragal 7, Quismondo, 45514 Toledo, Castilla-La Mancha, Spain.
• Data protection officer: name and contact information available in the app announcement.

Note: the above contact information will be updated through announcements in the app. The latest published version shall prevail.